Pokemon GO: New Safety Net update Bug

A new safety net update is out and there are reports on Reddit indicate that it is causing issues for large number of Poekmon GO players.

Safety Net:

SafetyNet provides a set of services and APIs that help protect your app against security threats, including device tampering, bad URLs, potentially harmful apps, and fake users.




Naintic used safety net to protect Pokemon GO from spoofing, which they believed happened mostly on rooted devices. But a redditor reported that this issue is happening regardless if you rooted your device or not:

Starting today, my and my SOs phones, (both ZTE ZMax Pros running on T-Mobile) have been receiving random SafetyNet failures. The “device or OS is not compatible” message when loading or reloading PoGo. We have been using these phones without issue for the last eight months.

And before someone asks, no, the phones have never been rooted/modified. In fact, these phones cannot be rooted; no one has been able to break the ZTE system on these phones. ZTE locked these phones down tight and as such should never fail a SafetyNet check.

I tested the SafetyNet response using a Play Store app and confirmed the response is getting a mismatch error some times. I can test it once and get a failure then a few seconds later test it again and pass.

Is anyone else having this issue? Did Google introduce a bug in an update to their the SafetyNet system API?

List of Affected devices:

  • Multiple ZTE devices
  • OnePlus One and OPO 2
  • Redmi Note 3
  • Redmi 4
  • LG G3
  • Alcatel One Touch

If you are also affected by this bug do leave us a comment.

Tip: Restating the app may help.